Privacy Policy

For a better experience, while using our website, you may provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this Privacy Policy.
You can use the website without providing any personal information. If you choose not to provide any personal information, you may not be able to use certain website features.
We do not sell, share or transfer information we collect to others unless we are required to do so under generally applicable law or when your information is needed to provide services to you.

We collect and store the following data about users:

Information provided by the User:

picture;
information received during the complaint process, if the User
lodges a complaint;
information received while assisting the User in the operation of the
Service.

Server Logs Data:

There's NO personal data required for the visit/browsing of our webpage and/or App. However, our web servers will only collect the data provided by your own browser. Thus include:

IP address
Date, time
Request context
User ID
URL
The amount of data resented to you
A message as to whether the request context was successful or failed
Identification data of the browser and operating system being used
Weblink from which the access was made

The legal basis for processing is based on our legitimate interest in ensuring system security, technical support and improvement of the service quality.
These data may also be forwarded to the authorities should a hacking attack occurs. No other transmission to third parties takes place. All the server logs are stored for no longer than 1 months.

Cookies

Cookies are small text files that our webpage saves on your computer in order to make your visit more efficient and allows to use some of the special features and functions. These may contain information about your use of website.
Data/information contained in a cookie is used to store individual selections or actions made by the users;
therefore, they can be retrieved if users leave the page and revisit later, or refresh of the page. Some cookies are also used to create non-personalized statistics. Cookies are automatically accepted by most web browsers.
You can prevent this by changing the default setting in any of your web browser. You can also remove cookies stored on your personal computer/laptop, mobile device at anytime by deleting the temporary internet files.
We use the Google Analytics as our data providers to process data about user's use of our webpage in order to adapt it to our customer's best interests in any possible way.
More information about Google Analytics can be found at (http://tools.google.com/com/dlpage/gaotou?hl=de)

How do we use uploaded image?

All uploaded images and videos are secure and will be dealt confidentially, data will be transferred with SSL/TLS- encrypted and only use them to perform requested image processing.
A share or publish of information to any third parties are prohibited. Any uploaded images, processed or non-processed will be deleted automatically.
However, usage statistics (without images) will be stored for customer relationship purpose only in case you need to speak to us.

How do we handle face data?

We use artificial intelligence technology to automatically create highly realistic facial transformations base on the portrait photos user uploaded.
We use third-party cloud provider to process and edit photographs.
Only the selected photos are uploaded to the cloud for editing.
Photos are temporarily cached on the cloud servers during the editing process.
Photos remain in the cloud for a very short period of 48-72 hours after you have last edited the photograph.
We do not use the photos you provide for any reason other than to provide you with the portrait editing functionality.

Children’s Privacy

passportphotogenie.com does not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data through the Site.
We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on this Site without their permission.
If you have reason to believe that a child under the age of 13 has provided Personal Data to Company through this Site, please contact us, and we will endeavor to delete that information from our databases.

GDPR (General Data Protection Regulation) Privacy Rights

It gives citizens of the European Economic Area (EEA) certain rights when you use services that process personal data. To allow you to exercise these rights, we made changes, so you can now better control your data.

The GDPR provides the following rights for individuals, many of which apply whatever the basis of processing, although there are some exceptions:

The right to be informed how personal data is processed
The right of access to their personal data
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
Rights in relation to automated decision making and profiling

Your California Privacy Rights:

Applicable California privacy legislation permits visitors who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.
To make such a request to access such information, please contact us as follows: sending an email to [email protected].
Within thirty (30) days of receiving such a request, we will provide a list of the categories of personal information disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties.
This request may be made no more than once per calendar year. We reserve our right not to respond to requests submitted other than to the address specified in this paragraph.

We will respond to your request within 30 days.

Changes in Privacy Policy

passportphotogenie.com guarantees that it will be able to update this Privacy Policy at any time. In such a case, the relevant information will be made available in the Application or on the Website.